What do I do if a guest is threatening us with a negative review?

🚨 Facing a review blackmail threat from a guest? 🚨

If a guest is threatening to “review blast” unless you meet their demands, it’s important to know your options. Platforms like TripAdvisor offer a way to report this under their blackmail policy. Just go to your TripAdvisor management center, open the owner support forum, and report the threat under “Report Fraud” before any reviews are posted. Acting quickly can help protect your hotel’s reputation.

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