What should you do if a review mentions personal information?

💬 “What should you do if a TripAdvisor review mentions personal information about a team member?”

Privacy matters—especially when it comes to your employees. If a TripAdvisor review includes sensitive details like a team member’s last name, here’s what to do:

✅ Go to your TripAdvisor Management Center.
✅ Dispute the review, explaining that personal information is included.
✅ TripAdvisor can either remove the last name or, in some cases, the entire review.

Protecting your team’s privacy is just as important as managing guest feedback.

🎥 Watch this video for more insights.
🌟 Here’s to earning reviews that highlight great service without compromising privacy!

#TripAdvisorTips #HotelReputation #PrivacyMatters #GuestFeedback