💬 “Thinking of giving bonuses when guests mention team members? Here’s the reality.”
⚠️ TripAdvisor now prohibits incentives tied to review mentions to prevent fake or biased reviews.
✅ Focus on inspiring authentic service—train and empower your team to create memorable experiences.
💡 Celebrate achievements internally with recognition programs, shout-outs, or perks unrelated to reviews.
✨ Great service naturally earns mentions—and genuine reviews build trust.
The Reputation Lab — helping hotels motivate teams while protecting online reputation.
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