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The Reputation Lab Referral Program

Share the Value. Strengthen the Industry. Earn a Thank You.

For more than a decade, many of our client relationships have started the same way—through a trusted introduction.

Hotel leaders often hear about The Reputation Lab from colleagues who have experienced the impact of stronger review engagement, improved response strategies, and a more intentional approach to managing online reputation.

Our Referral Program simply recognizes and thanks those who connect us with hospitality teams who may benefit from our work.

Know a hotel leader who could benefit from stronger reputation management?
Submit a referral today.

Submit a Referral

Who Can Participate

Our referral program is open to professionals across the hospitality industry, including:

Hotel General Managers

Management Company Leaders

Hospitality Consultants

Industry
Partners

Clients of The Reputation Lab

Hotel General Managers

Management Company Leaders

Hospitality Consultants

Industry Partners

Clients of The Reputation Lab

If you know a hotel team looking to strengthen their online reputation and guest engagement strategy, we welcome the introduction.

Have someone in mind?

Refer a Hotel Team

Make an Introduction

Introduce The Reputation Lab to a hotel leader or hospitality organization that may benefit from our services.

Most referrals happen through a quick email introduction, but we’re also happy to join a brief call or connect in person if that feels more natural.

Your introduction is what counts as the referral—whether or not the form is completed.
Make a Referral

We Connect

After your introduction, we’ll reach out to learn more about their needs and determine whether our services are a good fit.

Our approach is always consultative, focused on understanding each hotel's goals and delivering meaningful value.
Submit Referral Information

How We Say Thank You

When an introduction leads to a new client relationship, we provide a meaningful thank-you as a gesture of our appreciation.

Hospitality is built on relationships, and we value the trust that comes with every introduction.

Know someone who could benefit from our services?
Make a Referral

Example Email Introduction

“Brian — I’d like to introduce you to Sarah, General Manager at The Harbor Hotel. Sarah, Brian works with hotel teams on reputation management and guest engagement strategies. I thought it might be helpful for you two to connect.”

Why Hospitality Leaders Refer The Reputation Lab

Referrals happen when people trust the work.

Hotel teams refer The Reputation Lab because we focus on:

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Authentic, personalized review responses

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Strengthening guest engagement strategies

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Turning feedback into operational insights

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Supporting leadership teams with practical tools and training

Our goal is to help hotels tell their story, build guest trust, and strengthen their reputation performance.

What Happens After You Refer Someone

When you submit a referral:

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We’ll acknowledge your introduction

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We’ll handle outreach professionally and respectfully

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We’ll keep you informed if the relationship moves forward

Our reputation is built on trust, and we treat every introduction with the care it deserves.

Referral Form

Submit a Referral

Know a hotel team that may benefit from stronger reputation management strategies?

Share their details below and we’ll take it from there.

A Note of Appreciation

Hospitality is built on relationships.

We’re grateful for the leaders and partners who trust us enough to introduce us to their colleagues.

Thank you for helping strengthen reputation management across the hospitality industry.