Harness Over X years of Hotel Sales and Marketing Experience Without Asking More From Your Team
The Reputation Lab got its start helping hotels and resorts maximize their success online. With our X years of collective hospitality experience and extensive knowledge of how online reviews, digital engagement and guest satisfaction impacts your business, we’re confident that discussing your needs with us will yield extraordinary results.
81% of travelers always read online reviews before making a booking decision and as little as a 0.1-point jump in your average review score can yield up to a 25% increase in conversions. Our team offers several services that help properties through each step of a review's lifespan and ultimately create conditions where organic review volumes increase on popular platforms like TripAdvisor, Google, and Expedia, alongside your rankings.
The Reputation Lab
You’re Two Clicks Away From Unlocking Your Auto Shop's Most Cost-Effective & Powerful Marketing Tool
As we look at our marketing plans for the remainder of 2020, automotive professionals need to ask which initiatives are likely to convert customers? Car owners reading your online reviews are at a critical stage in the purchasing process. Learning how to connect with these potential customers while simultaneously building loyalty with existing clients is the goal of this free webinar on July 15th, 1pm EST/10am PST.
Here's What You Can Expect to Learn During Our Time Together
Understanding Review Metrics
From breaking down volume metrics across popular platforms to understanding customer sentiment analysis, we'll step you through a handful of need-to-know indicators surrounding your online performance.
The Art of the Review Response
The way you respond to your online reviews has a huge impact on client retention and acquisition. We'll break down important tips that'll help you showcase your shop in the best light.
Marketing Your Reviews
What good are positive online reviews if your market isn't seeing them? We'll share our top tips on how you can get the word out about how much people love your products and services.
Creating a Culture That Invites Great Feedback
There's nothing more important than internal culture when it comes to finding success in the review space. At the end of our webinar, we'll talk about how you and your team can work together to catalyze positive reviews and manage negative experiences.
That Just Scratches the Surface!
Space in our free webinar is limited to 50 automotive professionals and spots fill up fast so click the button below to reserve your free seat in our upcoming session.