What Do I Do If a Guest Threatens Us With a Negative Review?

💬 “A guest says they’ll ‘review blast’ you unless you meet their demands—now what?”

This is considered blackmail, and TripAdvisor gives hotels a way to report it:

✨ Go to your Management Center
✨ Open Owner Support
✨ Select Report FraudReport Blackmail Threat
✨ Provide the details and submit the claim

⚠️ Important: File the blackmail report before the guest posts any reviews. Acting quickly makes all the difference.

Stay firm, stay calm, and use the tools available to protect your property.

🌟 Here’s to keeping your reputation safe and strong.

The Reputation Lab helps hotels stay ahead of blackmail threats and online pressure tactics.

#TheReputationLab #ReviewManagement #DisputeAReview #TripAdvisorTips #OnlineReviews #ReputationManagement #HotelReputation #GuestFeedback #ProtectYourTeam

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